- Welcome to Member Support Center -
Managing Your Membership

if you forgot your member password click here
To cancel your membership click here
If you're having problems cancelling with the above link use the below links:
Cancel Membership if you joined through CCBill
Cancel Membership if you joined through Paycom.net

If you're still having problems cancelling or anything else email us at: members at latinaccesspass dot com

Video Clip Frequently Asked Questions

How do i download the movies?
If you want to download the movie to your computer then choose this option. The movement and sound is VERY clear but the files are around 9-200Mb and can take 10-200 minutes on a dialup connection. Simply right click the download link and pick the "save target as" in internet explorer. Then download the .wmv file to your desktop. Once downloaded simply double click the movie file on your desktop to start playing it. If the movie does not play in your browser you may need to download the latest version of windows media player 9 or above.

Mac Users
You need to download a plugin for your quicktime player, click here to download: Windows Media® Components for QuickTime

Full Downloads
These videos are encoded with Digital Rights Management (DRM) technology. In order to play thesefiles, you must use:
Windows Media Player version 9 or higher. DRM media files will not play on older Windows Media players, or any version of Quicktime, RealPlayer or other non-Windows Media players.

Can I view MPEG1 in Quicktime?
Yes, you can. Mac users can view our .mpg video in Quicktime player, click here to download.

What if the movie does not play after i double click it on my computer?
You do not have a program to watch movies. Download microsoft's media player for free here.

NOTE: Many video features do not work correctly with old versions netscape navigator, to download the lastest one CLICK HERE. Please use microsoft's internet explorer (microsoft's IE is totally free) when viewing our sites. Or Firefox CLICK HERE

Click here for additional help with AOL

I'm lost what do i do?
Just go here to email us and we will answer your question(s).